1. Introduction
2. Definitions
3. How we use your personal data
4. Providing your personal data to others
5. Transfers of your personal data outside the EEA
6. Retaining and deleting personal data
7. Security of personal data
8. Amendments
9. Your rights
10. Updating information
11. Third-party websites
12. About cookies
13. Cookies that we use
14. Managing cookies
15. Contact details
1.1. Anthesis Digital ("AD") is owned and operated by Anthesis (UK) Limited (“Anthesis”/”us”/”we”/”our”). We are registered in England and Wales under registration number 3409491, and our registered office is at Fitzroy House, 355 Euston Road, London NW1 3AL, England.
1.2. Anthesis is committed to safeguarding the privacy of visitors to and users of Anthesis Digital and its sub-domains and pages.
1.3. Anthesis must manage a certain amount of data, some of which is personal information, in order to provide its goods and services to users and visitors. This privacy policy ("Policy") sets out how we collect, use, and protect your personal information when you use the Anthesis Digital platform. It also outlines the various categories of private details we manage, the process of obtaining them, their purpose, how they are disclosed, for how long we keep them, and how we are securing them.
1.4. Anthesis is acting as a data controller with respect to the personal data of our users and visitors; in other words, we determine the purposes and means of the processing of your personal data. This policy does not apply in relation to non-personal data, including data that has been effectively anonymised.
1.5. We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of all relevant Data Protection Laws.
1.6. No Anthesis-owned products collect personal data (such as names and email addresses,) in cookies but we do store other information necessary to ensure data security and session continuity.
1.7. Do not worry, we will never pass your information on to anyone outside of the Anthesis Group of companies unless the law requires us to do so or where we are acting as a data processor and our client (the data controller) requires us to do so.
2.1. “Data Protection Laws" means all applicable data protection and privacy legislation from time to time in force to which a party is subject and/or which is applicable in the UK and such other jurisdiction in which the Services are performed including:
2.1.1. the GDPR;
2.1.2. the UK GDPR;
2.1.3. the Data Protection Act 2018;
2.1.4. the Privacy and Electronic Communications (EC Directive) Regulations 2003; and
2.1.5. any laws which implement any such laws; regulations and secondary legislation and any laws that replace, extend, re-enact, consolidate or amend any of the foregoing and any guidance or codes of practice issued by any relevant data protection authority from time to time (all as amended, updated or re-enacted from time to time)”.
2.2. Further to Brexit the EU Commission has granted the UK an “adequacy decision” for a term of 4 years so that until this is withdrawn or expires, we can transfer personal data within the EEA without any additional safeguards being in place.
3.1. In this Section 3 we set out:
3.1.1. the general categories of personal data that we may process;
3.1.2. in the case of personal data that we did not obtain directly from you, the source and specific categories of that data;
3.1.3. the purposes for which we may process personal data; and
3.1.4. the legal bases of the processing.
3.2. We may process data about your use of Anthesis Digital ("usage data"). The usage data may include your personal data such as your IP address or referral source, access device, time of day, completion data, online time etc. The source of the usage data is our analytics tracking system. See Section 12 below regarding cookies for more information about this system. This usage data may be processed for the purposes of analysing the use of the Anthesis Digital. The legal basis for this processing is our legitimate interests, namely monitoring and improving Anthesis Digital and its services.
3.3. We may process your Anthesis Digital account data ("account data"). The account data may include your username, name, email address, user type, company name or organisation identifier and address (including state/country). This account data may have been entered by you on the Anthesis Digital platform eg at the point of sale. If your account data has been provided by a third party such as your employer, they will be acting as joint data controller, along with Anthesis, and they may also have access to and be processing your personal data. The account data may be processed for the purposes of operating and providing Anthesis Digital services, ensuring the security of Anthesis Digital services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent (in relation to your use of our services) and our legitimate interest, namely the proper administration of Anthesis Digital, our organisation and our projects.
3.4. We may process your personal data that is provided in the course of the use of Anthesis Digital to undertake calculations ("assessment data"). The assessment data may include all or some of the information you have provided in order to complete the assessment. A non-exhaustive list might include contact details and location. The source of the assessment data is you or a person appointed by you to provide the data to us. The assessment data may be processed for the purposes of operating and providing Anthesis Digital and our services, ensuring the security of Anthesis Digital and our services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent (where you have asked for an assessment) and our legitimate interests (in other cases), namely the proper administration of Anthesis Digital, our organisation and our projects. Note: in some cases the types of data listed in this Section 3.4 will not be personal data and, where data is not personal data, this policy will not apply to that data. However, the obligations (including the confidentiality obligations) in our Terms & Conditions will still apply to non-personal data.
3.5. We may process information contained in or relating to any communication that you send to us or that we send to you, as well as information in webinar recordings ("communications data"). The communications data may include the communication content and metadata associated with the communication. The communications data may be processed for the purposes of communicating with you, providing services to you and record-keeping. The legal basis for this processing is consent (you wish to use our services) and our legitimate interests, namely the proper administration of Anthesis Digital, our organisation and our projects, as well as communications with users and others.
3.6. We may process any data that you supply to us when signing up for a resource ("sign-up data"). When you fill out a webform to sign up to a newsletter, download a resource, such as an infographic, or enquire about a product, we may ask you to provide certain personal information, including your: name; email address; job title; country and the company you work for. By completing the form and/or ticking the relevant boxes you are providing your consent for Anthesis to process your personal data, and this is the legal basis we are relying on to do so. We will use the information that you give us to send you relevant emails containing Anthesis news and marketing communications.
3.7. Anthesis uses Netsuite to manage our business development and account management activity. All business customers and prospective business customers have a record within our CRM database. Along with details about the organisation and products purchased, we also store contact information for those people we know at the organisation. For customers we process this data in order for us to meet out contractual obligations, for prospective customers our condition for processing is legitimate interest.
3.8. Website visitors & online customers: When you place an order via Anthesis Digital, we will ask you to provide certain personal information, for example your name and your email address. Please note that we require this information to be able to process your order and fulfil our contractual obligations (our condition for processing under UK GDPR). We may be unable to fulfil the contract without your personal data.
3.9. If you purchase services, our third-party payment provider (STRIPE - you can view their privacy information here: https://stripe.com/gb/privacy ) may require additional personal information in order to process such payment (e.g. your home address if you are paying on behalf of a business using a personal payment card that is registered there). Please note that this information is not collected or stored by us. Your personal information will then be used by us to provide you with the services you ordered and to communicate with you regarding the provision of those services. We also monitor website usage and may provide statistics to third parties for the purposes of improving and developing our website and the services we provide via our website. Please note that any such statistics and/or information provided to third parties will be made on a confidential basis and will not include information that can be used to identify any individual.
3.10. We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
3.11. We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our organisation against legal and other risks.
3.12. In addition to the specific purposes for which we may process your personal data set out in this Section 3, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
3.13. Please do not supply any other person's personal data to us, unless you have obtained that other person's consent and provided them with details on how to locate this privacy policy.
4.1. Anthesis Digital may be administered by Anthesis affiliate employees, and we will share your personal data with those affiliate employees to the extent necessary for fulfilling the purposes specified in this policy.
4.2. We may disclose your personal data to our insurers and/or professional advisers as far as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise, or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
4.3. Where you choose to share data using any internal or external data-sharing facilities within Anthesis Digital, that data will be shared by Anthesis Digital with the relevant third-party users of Anthesis Digital. Such third parties may take copies of the data and, as far as the shared data is personal data, will act as independent data controllers with respect to the shared data. If you un-share data using Anthesis Digital, that will not affect data that has been previously downloaded by the relevant third-party user. The treatment of your personal data in the hands of such third parties will be subject to the privacy policies of those third parties, and not this policy.
4.4. We may disclose our hosting, communications, email marketing, development, support, and maintenance services providers as far as reasonably necessary for the purposes set out in this policy.
5.1. In this Section 5, we provide information about the circumstances in which your personal data may be transferred from a location within the European Economic Area (EEA) to a location outside the EEA.
5.2. Some of our affiliate employees may be situated in the USA. Transfers of your personal data to the USA will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission, a copy of which can be obtained from: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
5.3. Users of Anthesis Digital with whom you share data may in some cases be situated outside the EEA. By sharing data using the sharing functionality, you acknowledge that personal data will be transferred to the country or countries in which the person with whom you are sharing the data is situated, and that the protection of personal data in that country or those countries may not be considered adequate by the European Commission.
5.4. When our IT hosting is done outside the EEA we ensure that the appropriate legal safeguards are in place to protect your rights.
6.1. This Section 6 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
6.2. Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
6.3. We will retain your personal data as follows:
6.3.1. usage data will be retained for a period of 18 months following the date of collection;
6.3.2. account data and footprint data will be retained in our live database for 30 days following the date of closure of the relevant Anthesis Digital account; thereafter, we will retain secure back-ups of the account data and footprint data for a minimum period of 6 years and for a maximum period of 7 years;
6.3.3. learning records will be retained for a minimum period of 5 years following the date of completion, and for a maximum period of 6 years following that date, to enable us to provide factual information on what a learner has studied and achieved, i.e. name, courses studied, courses completed, test results and certifications where appropriate etc;
6.3.4. communications data will be retained for a minimum period of 5 years following the date of the communication, and for a maximum period of 6 years following that date;
6.4. Notwithstanding the other provisions of this Section 6, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another natural person.
6.5. Before the end of any retention period, we may anonymise data rather than deleting it, subject to our obligations under the Terms & Conditions.
7.1. We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.
7.2. Data that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
7.3. Stored data will be protected by operating system and database-level authentication systems.
7.4. You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7.5. You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing Anthesis Digital confidential and we will not ask you for your password (except when you log in to Anthesis Digital).
8.1. We may update this policy from time to time by publishing a new version on Anthesis Digital.
8.2. We may notify you by email of significant changes to this policy.
9.1. In this Section 9, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
9.2. Your principal rights under data protection law are:
9.2.1. the right to access;
9.2.2. the right to rectification;
9.2.3. the right to erasure;
9.2.4. the right to restrict processing;
9.2.5. the right to object to processing;
9.2.6. the right to data portability;
9.2.7. the right to complain to a supervisory authority; and,
9.2.8. the right to withdraw consent.
9.3. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
9.4. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
9.5. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
9.6. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
9.7. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
9.8. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
9.9. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
9.10. To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
9.11. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
9.12. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
9.13. You may exercise any of your rights in relation to your personal data by written notice to us, in addition to the other methods specified in this Section 9.